Privacy Policy
Last Updated: September 5, 2026
The Makers Joint respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or signing up for updates.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Shipping and billing address
Order details
Personalization information, such as names, dates, logos, artwork, or custom instructions
Information submitted through contact forms
Marketing preferences
Payment information is processed securely through our website’s payment processor. The Makers Joint does not directly store your complete credit or debit card information.
How We Use Your Information
We may use your information to:
Process and fulfill your orders
Create personalized or custom products
Communicate with you about your order
Respond to questions, requests, or customer service inquiries
Process shipping and delivery
Improve our website, products, and customer experience
Send promotional emails or product updates when you have chosen to receive them
Prevent fraud, abuse, or unauthorized transactions
Meet legal, tax, accounting, or regulatory requirements
Personalized Orders and Submitted Content
When you submit names, dates, logos, artwork, photographs, or other custom information for an order, that information is used only as necessary to create and fulfill your requested product, communicate with you, and maintain appropriate business records.
By submitting artwork, logos, or other content, you confirm that you have permission to use that material for the requested product.
How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers when necessary to operate our business, including:
Website and ecommerce providers
Payment processors
Shipping carriers
Email marketing providers
Analytics and website service providers
Accounting, tax, or legal service providers when necessary
These providers may only receive the information needed to perform services related to our business.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the site, improve performance, and support marketing or analytics.
You may be able to manage cookies through your browser settings. Disabling some cookies may affect certain website features.
Email Marketing
If you sign up for emails from The Makers Joint, we may send you product updates, new releases, promotions, or other marketing communications.
You may unsubscribe at any time by using the unsubscribe link included in our emails.
Transactional communications related to an order may still be sent when necessary.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and tax records, resolve disputes, enforce agreements, and meet legal requirements.
Data Security
We take reasonable steps to protect the personal information submitted through our website. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Choices
Depending on your location, you may have certain rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.
You may contact us to make a privacy-related request.
We may need to retain certain information when required for legal, tax, accounting, fraud-prevention, or business recordkeeping purposes.
Children’s Privacy
Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review the situation.
Third-Party Links
Our website may contain links to third-party websites or services. The Makers Joint is not responsible for the privacy practices, policies, or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact page on our website.
The Makers Joint